Privacy Policy

Introduction

Enginuity Media PBC d/b/a Soundrise (“Soundrise”, “us”, “our”, or “we”) respects your privacy and is committed to protecting it through our compliance with this privacy policy.

This privacy policy describes the types of information we may collect from you or that you may provide when you visit wearesoundrise.com (including any subdomains thereof, our “Website“), as well as our practices for collecting, processing, using, maintaining, protecting, and disclosing that information, and your rights and choices regarding that information.

This privacy policy applies to information we collect:

On our Website; or
In email and other electronic messages between you and our Website.

It does not apply to information collected by:

Us offline or through any other means, including on any other website operated by one of our affiliates, including, without, Market Enginuity, Inc., or any third party; or
Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this privacy policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to access or use our Website. By accessing or using this Website, you are deemed to have read, accepted, executed, and be bound by this privacy policy. This privacy policy is governed by the Website Terms, which includes all disclaimers of warranties and limitations of liabilities. Capitalized terms that are used but not otherwise defined in this privacy policy have the respective meanings assigned to such terms in the Website Terms. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at hello@wearesoundrise.com.

Information We Collect About You and How We Collect It
In order for us to provide you with the products, services, features, and functionalities offered via the Website, engage in troubleshooting activities, and improve upon the Website’s performance, safety and security, we may collect and process several types of information from and about users of our Website, including, without limitation, information:

By which you may be personally identified, such as name, postal address, e-mail address, telephone number, age, date of birth, gender, social media handles or login details, profile picture, etc. (“personal information“);
That is about you but individually does not identify you;
About your internet connection, the equipment you use to access our Website, usage details, preferences, and history, device settings, search terms you may have entered or Website pages and content you may have clicked on or interacted with, and time and date of access, etc.;
About your location when accessing and/or using the Website if you chose to opt-in. With your permission, we may collect Global Positioning System (GPS) data and mobile device location information. If you do not wish to share your precise location with us, you can switch off location services via the settings on your mobile device;
We may ask you to provide to solicit feedback from you, including through surveys or interviews to help us improve the Website (participation in these surveys and interviews is completely voluntary, and you therefore have a choice whether or not to disclose your information in these instances);
About you that we may receive from third parties. For example, we may supplement certain information that we collect from you with outside records, or third parties may provide us with information about you in connection with a co-marketing agreement; and/or
You provide to us, including any personal information, when you contact us for customer-support purposes.

We collect this information:

Directly from you when you provide it to us, such as by registering a Website user account, submitting an online form, or sending us email; and/or
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us
The information we collect on or through our Website may include:

Information that you provide by filling in account registration templates or other forms on our Website. This includes information provided at the time you submit a contact us or please provide more information form. We may also ask you for information when you report a problem with our Website; and/or
Records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and/or
Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may be only statistical data and not include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns and to collect general usage and volume statistical information that does not include personal information;
Store information about your preferences, allowing us to customize our Website according to your individual interests;
Speed up your searches;
Recognize you when you return to our Website and/or to engage in certain retargeting activities that we feel will better enhance your experience and the efficiency and effectiveness of the Website and certain services and functionalities offered thereon; and/or
Facilitate security features and assist us in detecting activity that might violate our Website Terms;
Provide you with localized experiences (including displaying the Website in your local language); and/or
Help us to understand, improve, and research features and content on the Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may limit or refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website or certain offerings on the Website may not function as intended or as well. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Soundrise, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

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We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. If we ever combine non-identifying information with personal information or other information that enables you to be identified, we will treat such combined information as personal information.

Lawful Basis for Collecting Information
Certain jurisdictions where users of the Website are citizens or residents have laws and regulations that require a “lawful basis” for collecting and retaining personal information.
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In accordance with these laws and regulations, the “lawful basis” for the information collection and processing described in this privacy policy is: (i) your consent, (ii) in order to comply with our legal obligations under applicable law (such as retention of certain records for tax purposes), and (iii) to pursue our legitimate interests in connection with the provision of the Website and the fulfillment of our obligations thereof, including, without limitation, keeping the Website safe and secure, improving the user experience, and introducing new services, features, and functionalities, etc.

Third-Party Use of Cookies and Other Tracking Technologies; Do Not Track
Some content or applications on the Website are served by third-parties, including possibly advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

For example, we may use third-party analytics companies, such as Google Analytics, to evaluate use of our Website. We or our service providers use these tools to help us understand use of, and to improve, our Website, performance, and user experiences. These entities may use cookies and other tracking technologies, such as web beacons or local storage objects (LSOs), to perform their services.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted content from many providers, see Choices About How We Use and Disclose Your Information. By clicking here, you can learn more about Google Analytics.

How We Use Your Information
We may use information that we collect about you or that you provide to us, including any personal information, for a variety of purposes related to the Website, including, without limitation, to:

Present our Website and its contents to you;
Identify you and potentially improve and/or customize the Website, including products and services offered or made available to you;
Process transactions that you complete via the Website and send you confirmations;
Address inquiries and respond to customer service requests, questions, and comments;
Send you more relevant marketing communications, promotional materials, and general Company and Website information/product updates;
Identify trends, conduct data analysis, and determine the effectiveness of our marketing and promotions and other Website offerings;
Improve your experience and increase the efficiency and effectiveness of the Website and functionality offerings;
Analyze Website usage, user preferences, browser behavior, and other trend data;
Maintain business records and processes;
Solicit feedback, reviews, and other information regarding your experience with the Website, including, without limitation, with respect to certain features and functionalities that you would like to see on the Website, or that we have recently rolled out onto the Website;
Test new features, Website offerings and functionalities on the Website;
Provide you with information, products, or services that you request from us or that we otherwise believe you may be interested in learning more about based on your use of the Website, including, via newsletters;
Fulfill any other purpose for which you provide it;
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
Comply with our legal and regulatory obligations, including but not limited to “Know Your Customer” and anti-money laundering checks, tax reporting, assisting with law enforcement, investigations, and/or judicial proceedings;
Maintain security;
Enforce our Website Terms and applicable law and to screen for potential fraud;
To notify you about changes to our Website or any products or services we offer or provide though it;
In any other way we may describe when you provide the information; and/or
For any other purpose with your consent.

We may also use certain collected information on an aggregated and/or anonymized basis in order to conduct market research, engage in project planning, for troubleshooting purposes, to help detect and protect against error, fraud, or other criminal activity.

Email Notifications and Opt-Out

We maintain a strict “no-spam” policy. As applicable, by accepting the Website Terms, which includes this privacy policy, you expressly agree that we may use your information to contact you by email in order to deliver you information that is relevant to your use of the Website such as administrative notices, transaction confirmations, product/service enhancements or “newsletters” (collectively, “Email Notifications”). You may choose to stop receiving Email Notifications from us by following the instructions included in such communications. If a third party vendor provides such Email Notifications, you may unsubscribe in accordance with the instructions provided by such third party. If you are having problems unsubscribing, please contact us at hello@wearesoundrise.com (forwarding the Email Notification, if applicable, and including in the subject line the words “Unsubscribe”), and you will be removed within seven (7) business days. Please note that we will not process any unsubscribe requests submitted as direct replies to any Email Notification.

For more information, see Choices About How We Use and Disclose Your Information.

Disclosure and Sharing of Your Information
We may disclose and share aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose and share personal information that we collect or you provide as described in this privacy policy, including as set forth below:

To our subsidiaries and affiliates, including, without limitation, Market Enginuity, Inc.;
To contractors, service providers, and other third parties we use to support or outsource one or more aspects of our business (such processing transactions that you initiate through the Website, customer service functions, data processing, web analytics, maintenance, and security execution and clearing services);
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred;
In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, where we may not be able to control how your personal information is treated, transferred, or used;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; and/or
With your consent.

We may also disclose your personal information and any other information, records or electronic communications of any kind (and you hereby consent to such disclosure), when we determine (in our sole discretion), that the disclosure of such information is necessary, required, or appropriate:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request or subpoena.
To enforce or apply our Website Terms and other agreements, including for billing and collection purposes.
Due to your violation of applicable law, rule, or regulation, or to protect the rights, property (including intellectual property), or safety of Soundrise, its subsidiaries or affiliates, any of our customers, other users, vendors, partners, or other third parties.
For purposes of public importance, to protect our rights, protect your safety or the safety of others, investigate security, technical issues, or fraud, or respond to a government request;
In the event of any governmental authority investigation, act of terrorism or instance of local, regional, or national emergency; and/or
To support any audit, or to comply with similar corporate governance functions.

Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Do Not Track. Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Promotional Offers from Soundrise. If you do not wish to have your contact information used by Soundrise to promote our products or services, you can opt-out by sending us an email stating your request to hello@wearesoundrise.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to Soundrise as a result of a purchase, warranty registration, product service experience or other transactions. Please also see Email Notifications and Opt-Out above.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

California residents and residents of jurisdictions with similar consumer privacy protection laws may have additional personal information rights and choices. Please see Your Rights; Information Access and Control for more information.

Your Rights; Information Access and Control California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information during the preceding twelve (12) calendar months to third parties for their direct marketing purposes.

Additionally, if you are a California resident, you have certain rights under the California Consumer Privacy Act of 2018 (“CCPA”) and the California Privacy Rights Act (“CPRA”). Residents of Colorado, Virginia, Washington, and other U.S. states also have (or may in the future have) certain rights under the applicable privacy laws of such state. These include the right to (i) request access to, details regarding, and a copy of the personal information we have collected about you and/or shared with third parties; (ii) request deletion of the personal information that we have collected about you; and (iii) the right to opt-out of the sale of your personal information. As the terms are defined under the CCPA and CPRA (and other applicable state privacy laws), we do not “Sell” your “Personal Information”.

Finally, if you are a citizen or residents of the European Economic Area or United Kingdom you have certain rights under the European Union General Data Protection Act 2016/679 (“GDPR”), including the right to: (i) request access to, and obtain a copy of, your personal information (free of charge); (ii) request rectification or erasure of your personal information; (iii) object to or restrict certain processing of your personal information; (iv) request portability of your personal information; and (vi) take legal action in relation to any breach of your rights regarding the processing of your personal information, and to lodge complaints before the competent data protection regulators. Additionally, if we have collected and processed your personal information with your consent, you have the right to withdraw your consent at any time.

If you wish to exercise your rights under the “Shine the Light” law, CCPA, CPRA, GDPR, or other applicable data protection or privacy laws, please contact us at hello@wearesoundrise.com, specify your request, and reference the applicable law. We may ask you to verify your identity, or ask for more information about your request before we can take action to address your request. We will consider and act upon any above request in accordance with applicable law. We will not discriminate against you for exercising any of these rights.

Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, including, without limitation, damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Links to Third Party Websites
The Website may include links to other websites, mobile applications, or services that are owned and operated by third parties (collectively, “Third Party Sites”), whose privacy practices may differ from those set forth herein. Such links are not an endorsement by Soundrise of those Third Party Sites and/or the products or services they offer. If you visit Third Party Sites or submit information to any of those Third Party Sites, your visit and information provided is governed by their privacy statements and policies. We encourage you to carefully read the privacy statements and policies of any Third Party Site you visit, as it may differ substantially from that of this privacy policy. We make no representations or warranties with respect to, nor are we responsible for the privacy statements and policies of, any Third Party Sites. If you decide to click on any such links or access any Third Party Sites appearing on the Website, you do so at your own risk.

Sweepstakes, Contests and Promotions
We may offer sweepstakes, contests, and other promotions through the Website (“Promotions”) that may require registration. If you choose to participate in any Promotions, you acknowledge that you are agreeing to the official rules that govern such Promotions, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of such Promotions to use your name, voice, likeness, or other indicia of persona in advertising or marketing associated with such Promotions. Additionally, if you choose to enter any Promotions, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotions, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the official rules of such Promotions, such as on a winner’s list.

Storage, Transfer and Retention of Information
Information collected by us may be stored and processed in the United States or any other country in which we or our agents maintain facilities. By using the Website, you expressly consent to any such transfer and storage of information outside of your country of residence, where data protection laws may be different and/or less stringent. However, we will endeavor to take reasonable measures to keep up an adequate level of data protection when sharing your personal information with such countries.We make no representation or warranty with respect to any duty to permanently store any information you may provide or that we otherwise collect about you. We strive to keep our processing activities with respect to your personal information as limited as possible. In the absence of specific retention periods set out in this privacy policy, we will retain the information we collect from or about you only as long as necessary to provide you with the Website or our services, which includes for the duration of, but could extend beyond, your active participation on the Website, or as otherwise set forth in this privacy policy, and to the extent set out in this privacy policy and as necessary to comply with our legal and/or statutory obligations, resolve disputes, enforce our agreements, and protect our legal rights. Additionally, we may retain indefinitely any aggregated, anonymized, or pseudonymized information which we may collect and maintain, and may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format. By using the Website and providing us with information (including personal information), you waive any claims that may arise under your own or any other local or national laws, rules or regulations or international treaties. We may from time to time transfer or merge your information collected off-line to our online databases or store off-line information in an electronic format. This privacy policy applies to your information for as long as your information is in our possession, even if you terminate or discontinue your use of the Website.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Enginuity Media
3131 E. Clarendon Avenue, Suite 105
Phoenix, AZ 85016
hello@wearesoundrise.com